User+Scenarios

=**Community Site Planning**=

Defining Core User Actions
I have created 4 separate User Flows: Zoetica and IIE, Field Teams, Training Partners and NGOs. (Each user type links to user flow on Meedan Flickr Account)

These User Flows define 6 major actions that a user can take once they have logged into the system and entered their "Front Door": These actions are:

1. View Content 2. Add Content 3. Search Content 4. Translate Content 5. Modify Personal Settings 6. Logout

All users have the same access to searching content, modifying personal settings and translating content. However, the kind of content that a user can add and / or view depends on the user's role.

All users can view all types of Resources (Documents, Images, Videos & Curricula), Links to Webinars, Feeds (from Blogs, Twitter, Facebook), Discussions and Events.

How do users communicate with each other?
I have created a communication matrix to keep messaging simple. I am open to feedback on this matrix.

All 4 user types can communicate with each other in the Discussion Forum and through comments on content (I am envisioning a comment stream taking place on File uploads / Images / Links etc).

My recommendation is to limit the private messaging system for specific types of communication. The reason behind this thinking is to keep the system simple.

• Zoetica and IIE can send and receive private messages to/from the Field Team members.

• The Field Team members can send and receive private messages to/from Zoetica and IIE and Training Partners.

• The Training Partners can send and receive private messages to/from the Field Team members.

• NGOs only communicate with other users of the system thought the public (to the system) discussion forum and comments. The NGOs do not have access to a private messaging system. I recommend this so as to avoid overcomplicating the platform for them.

Also, this allows the entire community to support the sharing of knowledge and supporting those users with questions.

Events
All users can view Events, but only Field Teams and Training Partners can create Events. I recommend this as I assume the Events will be hosted at the Training Partner's location and be planned by either the Field Team, the Training Partner or a collaboration of the two.

Reports
Only Field Teams can send Reports to Zoetica and IIE. The Field Teams can view an archive of previously sent reports. Zoetica can view all sent reports as well.
 * Will these Reports be an Online Form we build or a Word Doc that the Field Team will fill out and upload?
 * Do you have a sample report?